Cancellation Policy Effective Date: [28/8/2025]
1. General Cancellation Policy At Selectionwala.com, we strive to provide the best possible service. Our cancellation policy is designed to be fair to both our customers and our business operations. Please read the following carefully before making a purchase.
2. For Digital Products and Services (e.g., Online Courses, Mock Tests, Study Materials, Webinars): Due to the nature of our digital products and the immediate access provided upon purchase, we have a strict no-cancellation and no-refund policy for these items. Immediate Access: Upon successful payment, you are granted immediate access to the purchased content (e.g., course videos, test series, downloadable PDFs).
This access constitutes the full delivery of the product. Irreversibility: Once a digital product has been delivered and accessed, it cannot be returned or cancelled. We cannot revoke access and verify that the content has not been used or copied. Customer Responsibility: It is your responsibility to carefully review the product descriptions, syllabus, and sample content (if available) before making a purchase.
3. For Physical Products (If Applicable):Order Cancellation by Customer: If you have placed an order for a physical product, you may cancel it only if the order has not yet been shipped. To cancel an order, you must contact our customer support team immediately at [selectionwalamaterial@gmail.com] or [9149415597] with your order number.Once an order has been marked as "Shipped" or handed over to the courier partner, it cannot be cancelled. You will have to follow our Return Policy (if applicable).Cancellation by Selectionwala.com: We reserve the right to cancel any order for a physical product under the following circumstances:Product is out of stock. Errors in pricing or product information. Suspicion of fraudulent activity. Failure to deliver to your location.
4. Refunds (If Applicable):For Physical Products: If a cancellation for a physical product is successfully processed before shipping, the refund will be initiated within [Number of] business days. The refund will be credited to the original payment method used for the purchase. For Digital Products: As stated above, no refunds will be provided for digital products once the purchase is complete.
5. How to Request a Cancellation: To request a cancellation for a physical product, please contact our customer support team at: Email: [selectionwalamaterial@gmail.com]
Phone: [9149415597]
Please provide your Order Number and a brief reason for the cancellation.
6. Contact Us If you have any questions about this cancellation policy,
please contact us at [selectionwalamaterial@gmail.com].
Note: This policy is subject to change. Please refer to the most recent version available on our website.